Privacy policy
Last updated 17 October 2026
In short
- We collect what is needed to suggest matches, keep members safe and run bookings. We never sell your data.
- You choose who sees your name and photo. Contact details are shared only after both families agree.
- Our team reads profiles to check them. Private details, reported chats and ID photos open only through recorded steps.
- Chats are kept 3 months. ID photos are deleted once checked. Accounts unused for 5 months are deleted, after warnings.
- You can delete your account in the app at any time, under Me › Delete my account.
Who we are
NikahTent is run by ITent Tech (Pvt) Ltd, a company registered in Sri Lanka (registration number PV 00367592). We decide how your personal data is used, and we follow Sri Lanka's Personal Data Protection Act, No. 9 of 2022.
What we collect
Your account
- Your email address, password (stored scrambled; we can never read it) and name.
- Your mobile number, which you confirm with an SMS code. One account per number.
Profiles
- What you enter for each profile: name, gender, date of birth, height, district and area, marital status, education, work, family, religious practice (for example prayer and hijab), what you are looking for, and About me.
- Some of this is sensitive, such as religious beliefs. We use it only to show the profile and suggest matches, with your consent, which you can withdraw by deleting the profile.
- A photo, if you add one. We re-save it without its hidden details (such as location) and make a blurred copy.
- Who you sent requests to and who sent them to you, and the profiles you block or report.
ID checks (optional)
- A photo of your NIC or passport and a selfie. They are marked "For NikahTent verification only" and seen only by our verification team.
- After the check we keep only the date of verification and a coded fingerprint of the ID number, so that one ID verifies one profile.
Chats and walis
- Messages between connected families, and when they were received and read.
- For a wali you invite: their mobile number, their relationship to you and what you allowed them to do.
Wedding businesses and bookings
- For a business: its details, photos, packages, contact numbers, map location and calendar.
- For a booking: the business, date, package, guest count, your message, and what each side said after the event.
- When you tap Call or WhatsApp on a business, we note that a member asked for its number on that day, so the business can see how many families are interested.
Your phone and how you use the app
- A push notification token if you allow notifications, and the days you open the app (to keep inactive profiles out of search).
- Crash reports with the phone model and app version, so we can fix problems. They do not include your messages.
- Your location only when a business taps "Use where I am now" to place its pin. We keep the pin, not your movements.
How we use it
- To show profiles and suggest matches, run requests and chats, and let walis help as you allowed.
- To check profiles, listings and IDs, handle reports, and stop fake profiles, spam and abuse.
- To send emails, SMS and notifications about your account, requests, chats and bookings. We do not send marketing SMS.
- To count things without names, such as how many couples married through NikahTent.
- When payments start: to process plans and booking advances, and keep the records the law requires.
Who can see what
| Who | What they see |
|---|---|
| Other families | The profile card: your first name or a profile ID such as "Bride NT482913", the photo as you chose (visible, blurred or hidden until you accept), and the answers on the card. Your full name and contact number only after you accept their request, or they accept yours. |
| Your walis | Your requests and chats, as far as you allowed. The other family always sees when a wali reads or writes. |
| Families who contact a business | The business's listing and numbers. Never your profile. |
| Our team | Profiles and listings to check them. A reported chat, private details and ID photos only through a recorded step, which our admins can review. |
A decline is never shown. A request you did not answer looks the same to the sender as one you declined.
How long we keep it
| Data | Kept for |
|---|---|
| Chat messages | 3 months, then deleted (longer only while a report about the chat is open) |
| ID photos | Until the check is decided, and never more than 30 days |
| Notifications in the app | 90 days |
| Our record of who did what | 2 years, for safety and disputes. After you delete your account it no longer names you. |
| An account nobody opens | Hidden from search after 2 months; deleted after 5 months, after an email and an SMS |
| Everything else in your account | Until you delete it |
| Payment and booking records | As long as tax and accounting law requires |
When you delete your account we remove your profiles, photos and details. Chats you had stay with the other family, closed, from "a former member", until their 3 months run out.
Your rights
Under the Personal Data Protection Act you can ask us to:
- show you the personal data we hold about you;
- correct it or complete it (you can edit most of it yourself in the app);
- delete it, or stop using it, including by withdrawing your consent;
- have a person look again at a decision our system made on its own.
Write to us at [email protected] from your account's email. We answer within 21 working days. If you are not happy with our answer, you can complain to the Data Protection Authority of Sri Lanka.
Keeping it safe
Every rule about who sees what is checked on our server, not only in the app. Photos are stored privately and shared through short-lived links. Our team signs in with a password and an authenticator code. Chats are private, but no system is perfect: please do not share bank details or passwords in a chat.
Adults only
NikahTent is for people aged 18 and over. Profiles are only for people of 18 or more, and we remove any profile of someone younger. Our child safety standards explain how we act on reports.
Changes
If we change this policy in a way that matters, we will tell you in the app before it applies. The date at the top shows the latest version.
Contact us
ITent Tech (Pvt) Ltd (PV 00367592) · [email protected]